Returns & Exchanges

At Botanic Tonics, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or exchange on all eligible products.

1

Initiate Your Request

Contact our support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

2

Package Your Item

Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.

3

Ship It Back

Send your package to our distribution center using a trackable shipping method to ensure safe delivery.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing