Returns & Exchanges
At Botanic Tonics, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or exchange on all eligible products.
Initiate Your Request
Contact our support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.
Ship It Back
Send your package to our distribution center using a trackable shipping method to ensure safe delivery.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
